Help

About us

KiddoKart began with a simple belief: the little things you carry every day should bring a little joy.

We search for pieces that are as useful as they are lovely. School bags made for busy mornings, bottles that keep drinks cool through long days, charms that add a touch of personality, stationery that makes studying feel lighter, and baby essentials that make the early days a little easier. Each item is chosen with care, for how it looks, how it feels and how well it lasts.

We're a small, Karachi-based team delivering all across Pakistan, and we pack every order as if it were going to someone we know.

Delivery

• We deliver all across Pakistan, from big cities to smaller towns.
• Most orders arrive within a few working days.
• Delivery is free on orders over Rs 8,000. For smaller orders, a small delivery charge applies, shown clearly at checkout.
• As soon as your order is on its way, we'll let you know.

Returns & refunds

We want you to love what you receive. If something isn't quite right, you're welcome to request a return within 7 days of delivery.

• Items should be unused, in their original packaging and in the condition they arrived.
• Personalised items are made just for you, so they can't be returned unless they arrive damaged or with an error on our side.
• Return delivery is covered by the customer, unless the item is faulty or incorrect.

Arrived damaged or not as expected? Please send us a photo on WhatsApp within 48 hours of delivery, and we'll make it right with a replacement or refund.

How to start a return: message us on WhatsApp with your order number. Once approved, we'll guide you through the next steps. Refunds are issued to your original payment method after we receive and check the item, and usually reach you within 3 to 7 working days.

Contact

Have a question about a product, a gift idea or an order? We'd love to hear from you.

• WhatsApp: +92 309 2791420
• Instagram: @kiddo_kartpk

We reply Monday to Friday, 9am to 7pm, usually within a few hours.

Privacy

Your trust means everything to us. We only collect the details we need to deliver your order and look after you, such as your name, phone number and address.

Payments are processed securely, and we never see or store your card details. We never sell your information, and we only share it with trusted partners, like our delivery service, when it's needed to get your order to you.

By using our website, you agree to these practices.

Terms & conditions

By shopping with KiddoKart, you agree to the terms on this page. All orders are subject to availability and confirmation, and prices may change from time to time. Colours may look slightly different from screen to screen.

Delivery, returns and refunds follow the policies above. We may update these terms now and then, and the latest version will always be right here.